Privacy Policy

PRIVACY POLICY

workerino.com

Effective Date: March 30, 2026

This Privacy Policy describes how TexForge LLC (“Company,” “we,” “us,” or “our”), a Texas limited liability company, collects, uses, discloses, and protects your personal information when you visit or use our website located at https://workerino.com and the Workerino platform, including all related software-as-a-service (“SaaS”) functionality, any associated mobile applications or browser extensions, and, if offered, career consultation services (collectively, the “Service”).

By accessing or using the Service, you (“user,” “you,” or “your”) agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, you must not use the Service.

1. Information We Collect

1.1 Information You Provide Directly

When you register, create or update your profile, or otherwise interact with the Service, we may collect:

• Full name, email address, phone number, and mailing address
• Account credentials (username and hashed password)
• Profile information, including professional experience, skills, education history, certifications, and job preferences
• Resume, curriculum vitae (CV), cover letters, portfolio items, and other application materials you upload. We may automatically extract (parse) structured data from your uploaded resume (such as name, contact details, work history, education, and skills) to pre-populate your Workerino profile. You may review and edit all extracted data at any time
• Billing and payment information processed through our third-party payment processor, Stripe, Inc. (“Stripe”) — see Section 5 below
• Communications with us, including support tickets, emails, and feedback
• Optional demographic information that you may voluntarily provide for the purpose of completing employer application forms, including gender, race or ethnicity, veteran status, and disability status. This information is considered sensitive personal information under applicable law (see Section 8) and is collected only when you choose to provide it
• Any other information you voluntarily submit through the Service

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain technical and usage information, including:

• Device type, browser type, operating system, and version
• IP address and approximate geographic location (city/region level)
• Unique device identifiers
• Pages and features accessed, time spent on each page, click patterns, and scrolling behavior
• Referring and exit URLs
• Date, time, and frequency of access
• Error logs and performance data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, local storage, and similar tracking technologies to collect information about your use of the Service. Cookies are small data files stored on your device.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation and security of the Service. These cannot be disabled.
• Analytics and Performance Cookies: Help us understand how visitors interact with the Service and monitor errors (e.g., Sentry for error tracking). These cookies may collect anonymized or pseudonymized data.
• Functional Cookies: Remember your preferences, language settings, and customizations.

We do not currently use marketing or advertising cookies. If this changes in the future, we will update this Privacy Policy and provide appropriate notice and consent mechanisms, including a “Do Not Sell or Share My Personal Information” option where required by law.

You may manage your cookie preferences through your browser settings or through our cookie consent banner. Disabling certain cookies may impair the functionality of the Service.

1.4 Information from Third Parties

We may receive information about you from third-party sources, including:

• Third-party job listing providers and data aggregation services used to source job listings for matching
• Payment processor Stripe, which may share limited transaction status information with us

1.5 Information Collected by the Browser Extension

If you install and use the Workerino Chrome Extension (the “Extension”), the Extension may collect additional information, including:

• Job listing content from third-party platforms (e.g., job title, description, requirements, company name) accessed through your browser to facilitate matching and scoring
• Form field data on third-party application pages to enable pre-population with data from your Workerino profile, data entered directly in the Extension, and data extracted (parsed) from your uploaded resume. The Extension does not generate or compose any new content — it uses only existing user-provided data
• Page URLs and metadata of job listings you view on supported third-party platforms
• Extension usage data, including which features you use and how frequently

The Extension reads page content (DOM) on supported third-party job platforms solely for the purposes described above. The Extension does not collect browsing history on non-supported websites, does not access your credentials on third-party platforms, and does not read or transmit data from pages unrelated to job search functionality.

Data collected by the Extension is transmitted to our servers using encrypted connections (TLS/SSL) and is processed in accordance with this Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, maintain, and improve the Service, including all SaaS platform features
• To create, manage, and authenticate your account
• To assist users in preparing and managing job applications and to facilitate user-initiated interactions with third-party job platforms and employers
• To match you with relevant job opportunities and deliver personalized content and recommendations
• To provide and facilitate career consultation services with our human consultants, if and when such services are offered
• To process payments and manage billing through Stripe
• To communicate with you, including sending transactional emails, service updates, appointment reminders, and promotional materials (with your consent where required)
• To analyze usage trends, monitor Service performance, conduct internal research, and improve user experience
• To detect, investigate, and prevent fraud, security incidents, abuse, and violations of our Terms of Service
• To comply with applicable laws, regulations, legal processes, and governmental requests
• To enforce our Terms of Service and protect our rights, property, and safety, and that of our users and the public
• To administer contests, surveys, or promotions

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Third Parties When You Apply for Jobs

When you use the Service’s browser extension or other tools to apply for jobs on third-party platforms, your profile information, resume, and application materials may be transmitted to those platforms and prospective employers as part of your application. This sharing is initiated and controlled by you. Designated reverse recruiters acting on your behalf within the Service may also access your profile data pursuant to their assignment.

With Career Consultants (If Offered)

If the Company offers career consultation services and you choose to purchase them, your relevant profile data and consultation history may be shared with the assigned consultant to deliver the service. Consultants will be bound by confidentiality obligations.

With Service Providers

We engage third-party vendors to perform services on our behalf, including:

• Stripe, Inc. for payment processing (see Section 5)
• Cloud hosting and infrastructure providers (e.g., Supabase)
• Analytics and observability services (e.g., Sentry, LangSmith)
• Email communication providers (e.g., Resend)
• Customer support platforms

These providers are contractually bound to use your data only for the purposes we specify and to maintain appropriate security measures.

For Legal Compliance and Protection

We may disclose your information if required by law, subpoena, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of the Company; (c) prevent fraud or investigate potential violations of our Terms; (d) protect the personal safety of users or the public; or (e) protect against legal liability.

Business Transfers

In the event of a merger, acquisition, asset sale, bankruptcy, reorganization, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Aggregated or De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you for analytics, benchmarking, research, or other lawful business purposes.

With Your Consent

We may share your information for other purposes with your express, informed consent.

4. Data Retention

We retain your personal information for as long as your account is active or as reasonably necessary to provide the Service. We may also retain data as necessary to:

• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud
• Fulfill legitimate business purposes, such as analytics and service improvement

If the Company offers career consultation services, consultation records will be retained for a minimum of three (3) years after the last session to support continuity of service and legal compliance.

Payment and transaction records processed through Stripe are retained in accordance with applicable tax and financial regulations (typically seven (7) years).

You may request deletion of your account and associated data at any time by contacting us at privacy@workerino.com. Certain data may be retained as required by law even after account deletion.

5. Payment Processing and Stripe

We use Stripe, Inc. (“Stripe”) as our third-party payment processor for all transactions on the Service, including subscription fees.

When you make a payment, your payment card information (e.g., card number, expiration date, CVV) is collected and processed directly by Stripe. We do not receive, store, or have access to your full payment card details. We receive only limited transaction information from Stripe, such as the last four digits of your card, card brand, billing address, transaction status, and amount.

Stripe’s collection and use of your payment information is governed by Stripe’s own Privacy Policy, available at https://stripe.com/privacy. We encourage you to review Stripe’s privacy practices.

Stripe is certified as a PCI-DSS Level 1 Service Provider, the highest level of certification available in the payment card industry.

For recurring subscriptions, Stripe securely stores your payment method using tokenization. You may update or remove stored payment methods at any time through your account settings or by contacting us.

6. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect your personal information from unauthorized access, use, alteration, disclosure, and destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security assessments and vulnerability testing
• Employee and contractor confidentiality obligations and security training
• Incident response procedures

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

7.1 Access, Correction, and Portability

You may access, update, or correct your personal information at any time by logging into your account and editing your profile. You may also request a copy of your data in a commonly used, machine-readable format by contacting us at privacy@workerino.com.

7.2 Account Deletion

You may request the deletion of your account and personal data by contacting us at privacy@workerino.com. We will process your request within thirty (30) days, subject to legal retention requirements. Please note that some data may persist in backups for a limited period and that data already transmitted to third-party platforms during job applications may not be retrievable.

7.3 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. You may not opt out of transactional or service-related communications.

7.4 Cookie Preferences

You may adjust your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect functionality.

7.5 Do Not Track

Some browsers transmit “Do Not Track” (DNT) signals. At this time, the Service does not respond to DNT signals, as there is no universally accepted standard for DNT.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”).

8.1 Categories of Personal Information Collected

In the preceding twelve (12) months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers: name, email address, IP address, account name, phone number
• Personal information under Cal. Civ. Code § 1798.80(e): name, address, phone number, employment history, education
• Protected classification characteristics: age (date of birth, if provided), gender, race or ethnicity, veteran status, disability status (all voluntary and provided solely for the purpose of completing employer application forms)
• Commercial information: records of services purchased, payment history, subscription details
• Internet or electronic network activity: browsing history, search history, interactions with the Service
• Professional or employment-related information: current or past job titles, employers, skills, certifications, resume content
• Inferences: job preferences, career interests, profile-based recommendations

8.2 Sources of Personal Information

We collect personal information from: (a) you directly; (b) automatically through your use of the Service; (c) third-party job listing providers; and (d) our payment processor Stripe.

8.3 Purposes for Collection

We collect and use personal information for the business and commercial purposes described in Section 2 of this Privacy Policy.

8.4 Sharing and Disclosure

We do not “sell” or “share” (as those terms are defined under the CCPA) your personal information for monetary or other valuable consideration. We disclose personal information to the categories of third parties described in Section 3 for business purposes.

8.5 Your CCPA Rights

As a California resident, you have the right to:

• Right to Know: Request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: Request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention, ongoing transactions).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information. If this changes, we will provide a “Do Not Sell or Share My Personal Information” link.
• Right to Limit Use of Sensitive Personal Information: We process sensitive personal information (including optional demographic data such as race, gender, veteran status, and disability status) only for the purpose you provided it — specifically, to pre-populate employer application forms on your behalf. You may request that we limit or delete this data at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

8.6 How to Exercise Your Rights

To submit a CCPA request, you may:

• Email us at privacy@workerino.com
• Use the “Privacy Request” form available in your account settings

We will verify your identity before processing your request. Verification may require you to confirm your email address, provide account details, or submit additional documentation. We will respond to verifiable requests within forty-five (45) days, with one extension of up to forty-five (45) additional days if reasonably necessary.

You may designate an authorized agent to make a request on your behalf. Authorized agents must provide proof of written authorization and we may still require direct verification of your identity.

8.7 Metrics

Where required by applicable law, we will maintain and disclose metrics regarding the number of privacy requests received, complied with, and denied.

9. Texas Data Privacy and Security Act (TDPSA)

If you are a Texas resident, you may have additional rights under the Texas Data Privacy and Security Act (effective July 1, 2024), including the right to access, correct, delete, and obtain a portable copy of your personal data, and the right to opt out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise these rights, contact us at privacy@workerino.com. We will respond within forty-five (45) days. If we decline your request, you may appeal our decision by contacting us at privacy@workerino.com with the subject line “TDPSA Appeal.” We will respond to your appeal within sixty (60) days. If your appeal is denied, you may file a complaint with the Texas Attorney General at https://www.texasattorneygeneral.gov/.

10. Other U.S. State Privacy Rights

Residents of other U.S. states with applicable data privacy legislation (including but not limited to Virginia, Colorado, Connecticut, Utah, Oregon, Montana, and others) may have similar rights to access, correct, delete, and opt out. To exercise any state-specific rights, please contact us at privacy@workerino.com. We will process your request in accordance with applicable law.

11. Artificial Intelligence and Automated Processing

The Service uses artificial intelligence (“AI”) and machine learning technologies to provide certain features, including:

• Job-to-candidate matching and compatibility scoring — analyzing job listings against your profile across multiple dimensions (role fit, seniority level, location, visa requirements, languages, work arrangement, industry, and technology preferences)
• Resume parsing and data extraction — automatically extracting structured data (contact information, work experience, education, skills, role classification, and seniority level) from your uploaded resume to pre-populate your profile
• Smart Search — generating and refining optimized search queries based on your profile preferences and feedback history
• Vacancy analysis — analyzing individual job descriptions against your profile to produce compatibility assessments
• Role and seniority classification — using machine learning models to categorize job roles and seniority levels

AI Features do not generate resumes, cover letters, application text, or other user-facing written content. AI is used for analysis, classification, matching, and search optimization only.

We may use your data in aggregated or de-identified form to train, improve, and develop our AI systems. We do not use your personal data to train AI models in a way that identifies you individually. We do not use your resumes, personal documents, or application materials to train public or third-party AI models.

AI-produced results, including match scores, rankings, and recommendations, may be inaccurate, incomplete, or outdated. You are solely responsible for reviewing and independently evaluating all AI-produced results before making career decisions. AI results do not constitute professional, legal, financial, or career advice. Workerino’s AI scoring provides informational support to help you evaluate job opportunities and does not itself make legal or similarly significant decisions about your employment eligibility. You should not rely solely on the Service or its AI Features when making career decisions.

You may request to opt out of AI-powered personalization features by contacting us or through your account settings, where available. Certain core functionality of the Service depends on AI processing and may not be available if you opt out. Opting out may significantly limit the functionality of the Service.

12. Children’s Privacy

The Service is not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected personal data from a person under 18, we will take prompt steps to delete such information. If you believe a minor has provided us with personal data, please contact us immediately at privacy@workerino.com.

13. Third-Party Links and Integrations

The Service may contain links to or integrations with third-party websites, platforms, or services not owned or controlled by us (including Stripe, LinkedIn, Google, and job board partners). We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services before providing your information.

14. International Users

The Service is operated from the United States. If you access the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction. By using the Service, you consent to such transfer. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on your consent or other appropriate legal bases for data transfers. Where required by applicable law, we implement standard contractual clauses (SCCs) approved by the European Commission, or other approved transfer safeguards, to ensure an adequate level of protection for your personal data.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or operational requirements. When we make material changes, we will: (a) revise the “Effective Date” at the top of this page; (b) post a prominent notice on the Service; and (c) where required by law, notify you by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TexForge LLC

Email: privacy@workerino.com

Website: https://workerino.com

You may also contact us for any CCPA, TDPSA, or other state privacy law requests at the email address above.